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Privacy Policy

Northern Motor Homes (T/A Get Car Credit Now and Northumbria Cars) are committed to

protecting and respecting your privacy.

This policy (together with our Terms of Use and any other documents referred to on it) sets out the

basis on which any personal data we collect from you, or that you provide to us, will be processed

by us. Please read the following carefully to understand our views and practices regarding your

personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Northern Motor

Homes (T/A Get Car Credit Now and Northumbria Cars) of Waterside, Longrigg, Swalwell,

Newcastle upon Tyne, Tyne and Wear NE16 3AW.

Information we collect from you

We will collect and process the following data about you:

Information you give us. This is information about you that you give us by filling in forms on

www.carcreditnow.co.uk or by corresponding with us by phone, e-mail or otherwise. It includes

information you provide when you register to use our site either manually or via Facebook,

subscribe to our service, search for a product, place an order on our site, participate in discussion

boards or other social media functions on our site, enter a competition, promotion or survey, and

when you report a problem with our site. The information you give us may include your name,

address, e-mail address and phone number, financial and credit card information, personal

description and photograph, date of birth, employment details, and address history.

Information we collect about you. With regard to each of your visits to our site we will

automatically collect the following information: technical information, including the Internet

protocol (IP) address used to connect your computer to the Internet, your login information,

browser type and version, time zone setting, browser plug-in types and versions, operating

system and platform;

information about your visit, including the full Uniform Resource Locators (URL), clickstream to,

through and from our site (including date and time), products you viewed or searched for, page

response times, download errors, length of visits to certain pages, page interaction information

(such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and

any phone number used to call our customer service number.

Information we receive from Facebook

If you choose to connect to use via Facebook login, we may receive information like your name,

profile picture, age range, language, email address, and friend list. We will specifically request the

following information:

User_Location, User_Hometown, User_Birthday, User_Agerange, User_Name

If you are logged into Facebook and Get Car Credit Now, Get Car Credit Now will be personalised

for you when you visit the website, even if you are a first-time user of Get Car Credit Now’s

Website.

You may register for an account directly with our Site, or through a social networking service. If

you register with a social networking service (or later link your account to one), we will collect

certain information about you from that social networking service, and what we collect depends

on your privacy settings with that social networking service. The Service may also allow you to

“like” or share content with social networking services.

You may register to join the Service directly via the Service or by logging into your account with a

third party social networking service (“SNS”) via our Service (e.g., Facebook, Github and other

third party services that let you sign in using your existing credentials with those services). If you

choose to register via an SNS, or to later link your account with the Service to your account with

an SNS, we will use the Personal Information you have provided to the SNS (such as your name,

email address, gender and other information you make publicly available via the SNS) to create

your account. Note that the information we collect from and through an SNS may depend on the

privacy settings you have set with the SNS and the permissions you grant to us in connection

with linking your account with the Service to your account with an SNS. Other than what we may

share with the SNS as described below, the Personal Information an SNS has about you is

obtained by the SNS independent of our Service, and Get Car Credit Now is not responsible for it.

The Get Car Credit Now Service also may permit additional interactions between it and a third

party website, service, or other content provider, such as enabling you to “like” or share content

to a third party SNS. If you choose to “like” or share content, or to otherwise share information

from or via our Service with a third party site or service, that information may be publicly

displayed, and the third party may have access to information about you and your use of our

Service (and we may have access to information about you from that third party). These features

may collect your IP address, which page you are visiting on our site, and may set a cookie to

enable the feature to function properly. Your interactions with third parties through an SNS or

similar features are governed by the respective privacy policies of those third parties.

You represent that you are entitled to use your SNS account for the purposes described herein

without breach by you of any of the terms and conditions that govern the SNS, and without

obligating Get Car Credit Now to pay any fees or making Get Car Credit Now subject to any

usage limitations imposed by such SNS. You can disable the link between your Get Car Credit

Now account and your SNS account at any time through the “Settings” section of our Service.

Please note that your relationship with any SNS is governed solely by your agreement(s) with such

SNS. If your SNS account terminates, then functions enabled through the link between your Get

Car Credit Now account and your SNS account will terminate as well.

Information we receive from other sources.

This is information we receive about you if you use any of the other websites we operate or the

other services we provide. In this case we will have informed you when we collected that data if

we intend to share those data internally and combine it with data collected on this site. We will

also have told you for what purpose we will share and combine your data. We are working closely

with third parties (including, for example, business partners, sub-contractors in technical,

payment and delivery services, advertising networks, analytics providers, search information

providers, credit reference agencies). We will notify you when we receive information about you

from them and the purposes for which we intend to use that information.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to

provide you with a good experience when you browse our website and also allows us to improve

our site. For detailed information on the cookies we use and the purposes for which we use them

see our Cookie Policy.

Uses made of the information

We use information held about you in the following ways:

Information you give to us. We will use this information:

to carry out our obligations arising from any contracts entered into between you and us and to

provide you with the information, products and services that you request from us;

to provide you with information about other goods and services we offer that are similar to those

that you have already purchased or enquired about;

to provide you with information about goods or services we feel may interest you. We will only

contact you by electronic means (email or SMS) if you have consented to this. You may withdraw

your consent at any time by contacting us directly at Waterside, Longrigg, Swalwell, Newcastle

upon Tyne, Tyne and Wear NE16 3AW.

To ensure that content from our site is presented in the most effective manner for you and for your

device.

Information we collect about you. We will use this information:

to administer our site and for internal operations, including troubleshooting, data analysis, testing,

research, statistical and survey purposes;

to improve our site to ensure that content is presented in the most effective manner for you and

for your device; to allow you to participate in interactive features of our service, when you choose

to do so; as part of our efforts to keep our site safe and secure;

to measure or understand the effectiveness of advertising we serve to you and others, and to

deliver relevant advertising to you; to make suggestions and recommendations to you and other

users of our site about goods or services that may interest you or them.

Information we receive from other sources.

We will combine this information with information you give to us and information we collect about

you. We will use this information and the combined information for the purposes set out above

(depending on the types of information we receive).

Disclosure of your information

We may share your personal information with:

Any member of our group, which means our subsidiaries, our ultimate holding company and its

subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

Selected third parties including: any of our business partners, suppliers and sub-contractors (AQL

Text Credits, AutoTrader, Barclays, Bing, Book my Garage, Canddi, Chat Heroes, Click Desk,

Codeweavers, Conflux, Contact at Once, CreditPlus, DealTrak, Good Garage Scheme, Google,

Heart Internet, iVendi, Judge Service, Live Chat Inc, Live Help Now, MailChimp, Mandrill, Oodle

Finance, PayPal, Review.io, Sage, Stripe, Trello, Trust Pilot, Twilio, UK Fast, Visitor Chat,

WorldPay, Xero, Yell) where this is necessary for the performance of any contract we enter into

with you; analytics and search engine providers that assist us in the improvement and

optimisation of our site; credit reference agencies for the purpose of assessing your credit score

where this is a condition of us or any of our business partners, suppliers and sub-contractors

entering into a contract with you.

We will disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we will disclose your

personal data to the prospective seller or buyer of such business or assets.

If Northern Motor Homes (T/A Get Car Credit Now and Northumbria Cars) or substantially all of its

assets are acquired by a third party, in which case personal data held by it about its customers

will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal

obligation, or in order to enforce or apply our Terms of Use or terms and conditions of supply

(available from Northern Motor Homes (T/A Get Car Credit Now and Northumbria Cars) and other

agreements; or to protect the rights, property, or safety of Northern Motor Homes (T/A Get Car

Credit Now and Northumbria Cars), our customers, or others. This includes exchanging

information with other companies and organisations for the purposes of fraud protection and

credit risk reduction.

We will not disclose your personal information to third parties to enable them to contact you for

marketing purposes unless we have your consent to do so.

We will also share your details with various finance companies to try and gain an acceptance for

credit in your name. One such company is Go Car Credit Ltd, their privacy policy can be found

here https://gocarcredit.co.uk/privacy-notice-dealer/.

Where we store your personal data

All information you provide to us is stored on our secure servers. Any payment transactions will be

encrypted using SSL technology. Where we have given you (or where you have chosen) a

password which enables you to access certain parts of our site, you are responsible for keeping

this password confidential. We ask you not to share a password with anyone.

The data that we collect from you may be transferred to, and stored at, a destination outside the

European Economic Area ("EEA") by one of our suppliers. It may also be processed by staff

operating outside the EEA who work for one of our suppliers. This includes staff engaged in,

among other things, the fulfilment of your order, the processing of your payment details and the

provision of support services. By submitting your personal data, you agree to this transfer, storing

or processing. Northern Motor Homes (T/A Get Car Credit Now and Northumbria Cars) will take all

steps reasonably necessary to ensure that your data is treated securely and in accordance with

this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although

we will do our best to protect your personal data, we cannot guarantee the security of your data

transmitted to our site; any transmission is at your own risk. Once we have received your

information, we will use strict procedures and security features to try to prevent unauthorised

access.

For how long do we retain your personal data?

Unless required to do so by law (eg for the purposes of preventing fraud or tax evasion), we do

not retain personal data no longer than is necessary for the purposes for which we originally

collected it. Ordinarily, this will be for a period of 7 years if you have purchased a vehicle or

obtained finance through us, or 3 months if you have not. If you have not objected to our

providing you with information about other goods and services we offer that are similar to those

that you have already purchased or enquired about, or if you have given and not withdrawn your

consent for us to use your personal data for other marketing purposes, we will retain the data for

as long as we need it for those purposes.

We regularly review the personal data we hold, and delete anything we no longer need.

Information that does not need to be accessed regularly, but which still needs to be retained, is

safely archived or put offline.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will

ask your consent (before collecting your data) if we intend to use your data for such purposes or if

we intend to disclose your information to any third party for such purposes.

You can exercise your right to prevent such processing by not checking certain boxes on the

forms we use to collect your data. You also have the right to have inaccurate or incomplete data

corrected and, in some cases (such as where it is no longer necessary for us to retain the data for

the purposes for which it was originally collected/processed, where we need your consent and

you have withdrawn such consent, or where you object to the processing and there is no

overriding legitimate interest for us to continue with it) to have your personal data removed from

our systems.

Where you have provided your personal data to us and our processing is carried out by

automated means based on your consent or for the performance of a contract, you may ask us to

provide you with the data in a structured, commonly used and machine readable form or, if this is

technically feasible with our systems, to transmit the data directly to another organisation.

Machine readable means that the information is structured so that software can extract specific

elements of the data.

Unless the decision is necessary for entering into or for the performance of a contract between

us, is authorised by law (eg for the purposes of preventing fraud or tax evasion) or you have given

your explicit consent for us to do so, you have the right to ask us not to subject you to any

decision which produces a legal effect or a similarly significant effect on you on the basis of

automated processing.

You can exercise any of the above rights at any time by contacting us at Waterside, Longrigg,

Swalwell, Newcastle upon Tyne, Tyne and Wear NE16 3AW.

Our site may, from time to time, contain links to and from the websites of our partner networks,

advertisers and affiliates. If you follow a link to any of these websites, please note that these

websites have their own privacy policies and that we do not accept any responsibility or liability

for these policies. Please check these policies before you submit any personal data to these

websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be

exercised in accordance with the Act. We will not charge you for providing you with details of the

information we hold about you unless your request is manifestly unfounded or excessive,

particularly if it is repetitive, when we will charge you a reasonable fee, based on the

administrative cost of providing the information. We may also charge a reasonable fee to comply

with multiple requests for further copies of the same information.

Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where

appropriate, notified to you by e-mail. Please check back frequently to see any updates or change

to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be

addressed to Waterside, Longrigg, Swalwell, Newcastle upon Tyne, Tyne and Wear NE16 3AW.

Complaints

If you have any complaints about how we process your personal data, please contact us

at Waterside, Longrigg, Swalwell, Newcastle upon Tyne, Tyne and Wear NE16 3AW and we will do

our best to resolve them.

If you remain dissatisfied, you may contact the Information Commissioner's Office by writing to it

at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, telephoning 0303 123 1113 or

01625 545745, sending a fax to 01625 524510, or by completing the online email message form

at https://ico.org.uk/global/contact-us/email/ or the online complaints form at https://ico.org.uk/

concerns/handling/.

Our website uses cookies to distinguish you from other users of our website. This helps us to

provide you with a good experience when you browse our website and also allows us to improve

our site.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit

the site. It enables the website to remember your actions and preferences (such as login,

language, font size and other display preferences) over a period of time, so you don't have to

keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

A number of our pages use cookies to: Protect your privacy. We use cookies to make sure that

only authenticated devices are allowed to view your data. We do this by storing a token that is

unique to you on your device. This token will only be present if you have authorised the device,

either by following a link in an email / SMS, or by entering your details directly into the site.

Enabling these cookies is required for the use of this service. Without these cookies we are unable

to identify you and therefore protect your privacy. As such, without these cookies we will not allow

any personal data to be viewed. Enhance website performance. We use cookies to ensure our

websites run smoothly and perform efficiently. These cookies do not contain personal information.

Enabling these cookies is required for the use of this service. Without these cookies we are unable

to provide full website functionality.

Third-party cookies

In addition to our own cookies, we may also use various cookies from third-parties to report

anonymous usage statistics and or provide functionality enhancements. Some examples of third-

party cookies that could be present are detailed below, this may not be a full list and there could

be other cookies present that are not listed here.

Automatic Logging of Session Data

We automatically log generic information about your computer and your computer's connection to

the Internet which we call "session data". Session data consists of things such as device

information, IP address, operating system and browser software information, and the activities

conducted by you while on our Website. An IP address is a number that lets computers attached

to the Internet, such as our web servers, know where to send data back to the user, such as the

pages of the Website the user wishes to view. Session data helps us to analyse such things as

what items visitors are likely to click on most, the way visitors are clicking through the Website,

how many visitors are surfing to various pages on the Website, how long visitors to the Website

are staying and how often they are visiting. It also helps us diagnose problems with our servers. It

is possible to determine from an IP address a visitor's Internet Service provider (ISP) and the

approximate geographical location of his or her point of connectivity. We also use session data to

help prevent fraud and unauthorised use of our Website.

How to control cookies

You can control and or delete cookies as you wish - for details, see aboutcookies.org. You can

delete all cookies that are already on your computer and you can set most browsers to prevent

them from being placed. If you do this, however, you may have to manually adjust some

preferences every time you visit a site and some services and functionality may not work.

Google Maps & YouTube

YouTube uses cookies to collect information that helps to provided statistics of its videos, prevent

fraud and improve site experience. YouTube uses cookies on youtube.com and videos embedded

on our website from youtube.com.

We use a third-party supplier to provide the Visitor Chat Service. The supplier may use cookies,

over which we have no control. The cookies are used to manage your visitor chat session, to track

your preferences and to personalise your experience. You may disable persistent cookies.

However, if you disable the session cookie you will not be able to use the Visitor Chat Service.

What's in these terms?

These terms tell you the rules for using our website www.getcarcreditnow.co.uk (our site),

including to reserve a vehicle and/or book a test drive. You are responsible for ensuring that all

persons who access our site through your internet connection are aware of, and comply with

these terms of use and other applicable terms and conditions.

We amend these terms from time to time. Every time you wish to use our site, please check these

terms to ensure you understand the terms that apply at that time. These terms were most recently

updated on 9th June 2020.

Our site is made available free of charge. We do not guarantee that it, or any content on it, will

always be available or be uninterrupted. We may update and change our site from time to time to

reflect changes to our products, our users' needs and our business priorities, and we may

suspend or withdraw or restrict the availability of all or any part of it at any time for business or

operational reasons.

Please note that these terms do not apply to any contract for the purchase of the vehicle itself,

nor to any contract for the provision of financial credit.

Who we are and how to contact us

www.getcarcreditnow.co.uk is a site operated by Northumbria Cars. We are a limited company

registered in England and Wales under company number 3508225 and have our registered office

at Waterside, Longrigg, Swalwell, Newcastle upon Tyne, Tyne and Wear NE16 3AW. Our main

trading address is Waterside, Longrigg, Swalwell, Newcastle upon Tyne, Tyne and Wear NE16

3AW.

To contact us, please email info@northumbriacars.co.uk or telephone our customer service line

on 0191 488 3176 or write to us at Waterside, Longrigg, Swalwell, Newcastle upon Tyne, Tyne and

Wear NE16 3AW.

By using our site you accept these terms

By using our site to locate or reserve a vehicle or obtain finance quotes, you confirm that you

accept these terms of use and that you agree to comply with them. They apply to the exclusion of

any other terms that you seek to impose or incorporate, or which are implied by trade, custom,

practice or course of dealing.

If you do not agree to these terms, you must not use our site

These terms apply to any contract which may be concluded between us for the reservation and/or

test drive of a vehicle you have found on this site. They are intended to represent the entire

agreement between you and us in relation to its subject matter. If you are a business customer

these terms constitute the entire agreement between us in relation to your purchase, and you

acknowledge that you have not relied on any statement, promise, representation, assurance or

warranty made or given by or on behalf of us which is not set out in these terms. If you are a

consumer and believe you have relied on any statement, promise or representation or assurance

or warranty that is not set out in these terms, please contact us to clarify the position.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

Our terms and conditions of sale (available from Northern Motor Homes (T/A Get Car Credit Now

and Northumbria Cars)), which set out the terms of any contract for the purchase of a vehicle.

Our Privacy Policy, which sets out the terms on which we process any personal data we collect

from you, or that you provide to us. By using our site, you consent to such processing and you

warrant that all data provided by you is accurate.

Our Cookie Policy, which gives you information about the cookies on our site.

Information on this site

The content on our site is provided for general information only. It is not intended to amount to

advice on which you should rely. You must obtain professional or specialist advice before taking,

or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no

representations, warranties or guarantees, whether express or implied, that the content on our site

is accurate, complete or up to date.

Any descriptions or illustrations on our site are for illustrative purposes only, and are published for

the sole purpose of giving an approximate idea of the vehicles described in them. They will not

form part of any contract or have any contractual force. We have made every effort to display the

colours accurately, but we cannot guarantee that a device's display of the colours accurately

reflects the colour of the vehicles.

Any part exchange valuations obtained on this site are only estimates, based on the information

you have submitted. The actual valuation will be agreed after we have appraised the part

exchange vehicle.

Any finance quotes obtained on this site are illustrative examples, based on the vehicle and the

numbers you have submitted. Your application for finance will be processed by the finance

company, not by us, and will take into account your personal credit rating so the actual finance

quote may be different.

We reserve the right to amend the specification of any vehicle described on this site if required to

do so by any applicable statutory or regulatory requirement, to implement minor technical

adjustments and improvements, or if the amendment will not materially affect its nature or quality.

Our site is only for users in the UK

Our site is directed to people residing in the United Kingdom. We do not represent that content

available on or through our site is appropriate for use or available in other locations. You may use

this site to reserve a vehicle or test drive from an address outside the United Kingdom, but we do

not deliver vehicles outside the United Kingdom, and any test drives must take place at the

address in the United Kingdom which we specify. Finance quotes are not applicable to persons

residing outside the United Kingdom.

Reserving a vehicle or booking a test drive

Please follow the onscreen prompts to reserve your vehicle or book a test drive.

You must co-operate with us in all matters relating to the booking, and provide us with such

information as we may reasonably require in order to fulfil the booking, and ensure that such

information is complete and accurate in all material respects, and you hold a full UK driving

licence on the date booked for the test drive.

After you submit the booking, you will receive an email from us acknowledging that we have

received it, but please note that this does not mean that it has been accepted. Our acceptance

will take place when we send an email to you.

If we are unable to reserve the vehicle or offer you a test drive on the specified date, we will inform

you of this by email. This might be because the vehicle has already been sold, because of

unexpected limits on our resources which we could not reasonably plan for, because a credit

reference we have obtained for you does not meet our minimum requirements, because we have

identified an error in the price or description of the vehicle or because we are unable to meet an

agreed deadline.

We will use all reasonable endeavours to meet any dates specified in the Confirmation, but any

such dates are not guaranteed and, whilst we will use all reasonable endeavours to notify you in

advance if we are unable to ensure a vehicle is available for a test drive on the specified date and

to agree a mutually convenient alternative date, you will have no rights or remedies against us if

we fail to ensure a vehicle is so available.

If we are not satisfied you hold a full UK driving licence and are legally fit to drive the vehicle on

the date booked for the test drive, we will be entitled to cancel the Order and require you to

rearrange an alternative date for the test drive.

If you wish to make a change to a date you have booked for a test drive, please contact us as

soon as possible to book an alternative date. We may not be able to guarantee that the vehicle

will still be available.

Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of

our obligations under the Contract that is caused by any act or event beyond our reasonable

control (Event Outside Our Control).

If an Event Outside Our Control takes place that affects the performance of our obligations under

the Contract, we will contact you as soon as possible to let you know and we will take steps to

minimise the effect of the delay. We will arrange a new date for the test drive after the Event

Outside Our Control is over. Provided we do this we will not be liable for delays caused by the

event, but if the Event Outside Our Control has continued, or seems likely to continue, for more

than 30 days, you may contact us to cancel the Order and receive a refund of any reservation or

booking fee you have paid.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material

published on it. Those works are protected by copyright laws and treaties around the world. All

such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your

personal use and you may draw the attention of others within your organisation to content posted

on our site.

You must not modify the paper or digital copies of any materials you have printed off or

downloaded in any way, and you must not use any illustrations, photographs, video or audio

sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must

always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a

licence to do so from us or our licensors.

You print off, copy or download any part of our site in breach of these terms of use, your right to

use our site will cease immediately and you must, at our option, return or destroy any copies of

the materials you have made.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are

provided for your information only. Such links should not be interpreted as approval by us of those

linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user: We do not exclude or limit in any way our liability

to you where it would be unlawful to do so. This includes liability for death or personal injury

caused by our negligence or the negligence of our employees, agents or subcontractors and for

fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply

of any products to you, which will be set out in our Terms and conditions.

Nothing in these terms limits or affects the exclusions and limitations set out in our Terms and

Conditions of Sale (available from Northern Motor Homes (T/A Get Car Credit Now and

Northumbria Cars)).

This section will survive the termination of any contract between us.

Only if you are a business user:

We exclude all implied conditions, warranties, representations or other terms that may apply to

our site or any content on it. Any representation, condition or warranty which might be implied or

incorporated into these terms by statute, including without limitation the terms which might be

implied in any contract for the sale of a vehicle by sections 3 to 5 of the Supply of Goods and

Services Act 1982, by common law or otherwise are, to the fullest extent permitted by law,

excluded from any contract between us.

We will not be liable to you for any loss or damage, whether in contract, tort (including

negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in

connection with use of, or inability to use, our site or use of or reliance on any content displayed

on our site.

In particular, we will not be liable for loss of profits, sales, business, or revenue; business

interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or

any indirect or consequential loss or damage.

Subject to the previous paragraphs of this section, our total liability to you arising under or in

connection with any contract between us, whether in contract, tort (including negligence), breach

of statutory duty, or otherwise, will be limited to the total amount payable by you under the

contract.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and

platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or

other material that is malicious or technologically harmful. You must not attempt to gain

unauthorised access to our site, the server on which our site is stored or any server, computer or

database connected to our site. You must not attack our site via a denial-of-service attack or a

distributed denial-of service attack. By breaching this provision, you would commit a criminal

offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law

enforcement authorities and we will co-operate with those authorities by disclosing your identity

to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not

damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or

endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site

other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please

contact info@northumbriacars.co.uk.

General provisions

Assignment and transfer: We may assign or transfer our rights and obligations under the Contract

to another entity but will always notify you in writing or by posting on this webpage if this

happens. You may only assign or transfer your rights or your obligations under the Contract to

another person if we agree in writing.

Waiver: If we do not insist that you perform any of your obligations under the Contract, or if we do

not enforce our rights against you, or if we delay in doing so, that will not mean that we have

waived our rights against you or that you do not have to comply with those obligations. If we do

waive any rights, we will only do so in writing, and that will not mean that we will automatically

waive any right related to any later default by you.

Severance: Each paragraph of these Terms operates separately. If any court or relevant authority

decides that any of them is unlawful or unenforceable, the remaining paragraphs will remain in full

force and effect.

Third party rights: The Contract is between you and us. No other person has any rights to enforce

any of its terms.

Complaints: If a problem arises or you are dissatisfied with the Services, we have a

comprehensive complaints policy (available from Northern Motor Homes (T/A Get Car Credit Now

and Northumbria Cars)).

Alternative dispute resolution: Alternative dispute resolution is a process where an independent

body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If

you are a consumer and are not happy with how we have handled any complaint, you may want

to contact the alternative dispute resolution provider we use. You can submit a complaint to

Trading Standards. You can find your local branch via their website. In addition, please note that

disputes may be submitted for online resolution to the European Commission Online Dispute

Resolution platform.

Which country's laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter and their

formation, are governed by English law. You and we both agree that the courts of England and

Wales will have exclusive jurisdiction except that, if you are a resident of Northern Ireland you may

also bring proceedings in Northern Ireland and, if you are resident of Scotland, you may also bring

proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-

contractual disputes or claims) are governed by English law. We both agree to the exclusive

jurisdiction of the courts of England and Wales.